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- January 6th, 2010 (3:00 PM): Dealing with Power of Attorney & Living Trust Documents
- January 7th, 2010 (11:00 AM): Interpreting Credit Reports for Sales Opportunities
- January 12th, 2010 (11:00 AM): Reg CC
- January 13th, 2010 (3:00 PM): Top 10 Reasons Your Member May Not Be Fully Insured by the NCUSIF
- January 14th, 2010 (11:00 AM): Robbery Prevention & Response Strategies: The FBI Safecatch Model
- January 14th, 2010 (3:00 PM): Suspicious Activity Reports (SARs): Investigating, Decision-Making & Filing
- January 20th, 2010 (3:00 PM): Mortgage Lending: Compliance & Safety/Soundness Requirements
- January 21st, 2010 (11:00 AM): Creating ROI With Generations X and Y
- January 21st, 2010 (1:00 PM): The Credit CARD Act of 2009
- January 26th, 2010 (11:00 AM): Risky Business: Is Your Website Compliant?
- January 27th, 2010 (3:00 PM): New ACH Authorization & Return Rules Effective March 19, 2010: Stop Payments, Reg E, & More!
- February 2nd, 2010 (11:00 AM): Sexual Harassment Training
- February 3rd, 2010 (3:00 PM): Auditing for RESPA Compliance
- February 4th, 2010 (11:00 AM): Teller Regulations
- February 5th, 2010: Fed Restructuring Impacts Reg CC Holds: Effective February 26, 2010
- February 9th, 2010 (1:00 PM): Succession Planning
- February 10th, 2010 (11:00 AM): FACT Act
- February 10th, 2010 (3:00 PM): Notary Essentials & Legalities
- February 11th, 2010 (1:00 PM): Selling from the Drive-Thru & Teller Windows
- February 17th, 2010 (3:00 PM): Reading and Understanding Personal Tax Returns: Schedules B, C & D
- February 18th, 2010 (11:00 AM): Reg. Z
- February 23rd, 2010 (11:00 AM): Fair Lending
- February 23rd, 2010 (3:00 PM): Implementing FACT Act Accuracy & Integrity Rules: Deadline 7/1/10
- February 24th, 2010 (3:00 PM): New Member Account Interview: Due Diligence & CIP
- February 25th, 2010 (1:00 PM): Credit Reporting and Bankruptcy
- March 2nd, 2010 (11:00 AM): Improve Your Memory Forever
- March 3rd, 2010 (3:00 PM): Directors & the ALLL
- March 4th, 2010 (11:00 AM): IRAs
- March 4th, 2010 (1:00 PM): Bank Secrecy Act
- March 10th, 2010 (11:00 AM): Call Center Lending Opportunities
- March 10th, 2010 (3:00 PM): Members & Trust Accounts
- March 16th, 2010 (1:00 PM): Organic Growth at the Front-Line Level
- March 17th, 2010 (11:00 AM): UBIT Issues
- March 17th, 2010 (3:00 PM): Financial Privacy & GLBA Update: Including the New Model Privacy Forms
- March 18th, 2010 (1:00 PM): Regulatory Update
- March 24th, 2010 (3:00 PM): Regulations D & E for Frontline Staff
- March 25th, 2010 (11:00 AM): Achieving Sales Results With Your Team
- March 25th, 2010 (1:00 PM): RESPA / HMDA
- March 30th, 2010 (11:00 AM): Understanding Minor Accounts
- March 31st, 2010 (3:00 PM): Reading & Understanding Personal Tax Returns: Schedules E & F
- April 6th, 2010 (11:00 AM): Credit Checks / Conducting Background Checks
- April 7th, 2010 (11:00 AM): Financial Counseling for Loan Officers
- April 7th, 2010 (3:00 PM): Understanding Signature Cards & Account Agreements
- April 14th, 2010 (11:00 AM): Plastic Card Fraud
- April 14th, 2010 (3:00 PM): Lending to Small Businesses (including SBA Loans)
- April 15th, 2010 (3:00 PM): Stress Testing Your Loan Portfolio
- April 20th, 2010 (1:00 PM): Opt-In Requirements for Fee-Generating Services
- April 20th, 2010 (3:00 PM): Writing Policies for Loan Workouts & Collections
- April 21st, 2010 (11:00 AM): Telephone Etiquette
- April 21st, 2010 (3:00 PM): Head Teller: Managing the Under-Performer
- April 22nd, 2010 (1:00 PM): Saving Money by Going Green
- April 29th, 2010 (3:00 PM): How Your Member’s Bankruptcy Filing Affects Your CU: Next Steps
- May 5th, 2010 (3:00 PM): Understanding CU Financial Statements: For Directors & Volunteers
- May 11th, 2010 (11:00 AM): Supervising a Diverse Workforce
- May 11th, 2010 (3:00 PM): Making Up for Lost Courtesy Pay Profits
- May 12th, 2010 (3:00 PM): Strengthening Your Credit Union’s Loan Review Program
- May 13th, 2010 (11:00 AM): Teller Essentials
- May 13th, 2010 (3:00 PM): Performing Your Required ACH Risk Assessment:Effective 6/18/10
- May 19th, 2010 (11:00 AM): Bank Secrecy Act
- May 19th, 2010 (3:00 PM): Handling Return Items: Checks/Share Drafts, Imaged, ACH
- May 20th, 2010 (3:00 PM): Reg. CC – New Funds Availability Rules Made Easy
- May 20th, 2010 (6:00 PM) - May 23rd, 2010: AVCU 63rd Annual Meeting & Convention
- May 26th, 2010 (3:00 PM): Repossessions, Notice & Sale of Personal Property Collateral
- May 27th, 2010 (11:00 AM): Credit Union Alternatives to Predatory Car Loans
- June 2nd, 2010 (11:00 AM): Regulation E
- June 2nd, 2010 (3:00 PM): Understanding the Changes to 5300 Call Reports
- June 8th, 2010 (11:00 AM): Bankruptcy
- June 8th, 2010 (1:00 PM): Monitoring and Controlling Employee Use of Social Media
- June 9th, 2010 (3:00 PM): Resolving the New Accounts Dilemma: Compliance & Security vs. Sales & Service
- June 10th, 2010 (3:00 PM): Remote Deposit & Risk: New FFIEC Exam Procedures
- June 15th, 2010 (1:00 PM): TILA / Reg. Z / HELOC
- June 16th, 2010 (11:00 AM): Cell Phones: Our Future Wallets
- June 16th, 2010 (3:00 PM): Safe Deposit Fundamentals
- June 17th, 2010 (1:00 PM): Retaining Staff & Keeping Them Motivated During Tough Times
- June 18th, 2010 (11:00 AM): The Revised BSA Exam Manual: Reviewing New April 2010 Changes
- June 22nd, 2010 (11:00 AM): Professionalism in the Workplace
- June 23rd, 2010 (3:00 PM): Preventing Losses on the Frontline & in the Call Center
- June 28th, 2010 (9:00 AM): 2010 Vermont Credit Union Golf Challenge
- June 29th, 2010 (1:00 PM): Trust Accounts
- June 30th, 2010 (11:00 AM): Key Financial Ratios Everyone and the Board of Directors Should Know
- June 30th, 2010 (3:00 PM): Handling Right of Set Off: What You Need to Know
- July 7th, 2010 (3:00 PM): When Do We Have a Legal Loan Application Under the Revised Reg Z & RESPA Rules?
- July 8th, 2010 (11:00 AM): The Hispanic Opportunity
- July 13th, 2010 (3:00 PM): Processing Federal Government ACH Payments: Getting It Right!
- July 14th, 2010 (11:00 AM): Taking Collections to the Next Level
- July 14th, 2010 (3:00 PM): Frontline Compliance 101
- July 21st, 2010 (11:00 AM): Safe Deposit Security, Liability & Self Service Boxes
- July 21st, 2010 (3:00 PM): Early Warning Signs of Problem Loans
- July 27th, 2010 (11:00 AM): How Your CU Can Be More Attractive to Young Adult Members
- July 28th, 2010 (3:00 PM): Vendor & Third-Party Due Diligence
- August 4th, 2010 (3:00 PM): Your Credit Union’s Responsibilities and Liability When Check Fraud Occurs
- August 5th, 2010 (11:00 AM): Growth Strategies: Retention is the New Acquisition
- August 10th, 2010 (1:00 PM): How to Read and Sell From a Credit Report
- August 11th, 2010 (11:00 AM): How to Increase Loan Approvals
- August 11th, 2010 (3:00 PM): UCC Issues: What Every Lender Should Know
- August 13th, 2010 (11:00 AM): Financial Regulatory Reform: The Impact on Credit Unions
- August 17th, 2010 (1:00 PM): How to Best Handle Garnishments, Tax Levies, & Subpoenas
- August 18th, 2010 (11:00 AM): Lending to the Self-Employed – How to Say YES!
- August 18th, 2010 (3:00 PM): Opening Deposit Accounts Online
- August 19th, 2010 (3:00 PM): Head Teller Development: You’re the New Head Teller, Now What?
- August 24th, 2010 (11:00 AM): How to Out-Sell What Your Competitors Can’t
- August 25th, 2010 (3:00 PM): Credit Reports & Scores: Using Them Legally & Effectively
- September 1st, 2010 (11:00 AM): Decedent Accounts
- September 2nd, 2010 (3:00 PM): Compliance Risk for Directors: Identifying the Risk in Your Credit Union
- September 8th, 2010 (3:00 PM): Subpoenas, Summonses, Levies & Other Demands for Member Funds
- September 9th, 2010 (11:00 AM): The Growing Role of Market Segmentation
- September 9th, 2010 (3:00 PM): Writing a Policy for FACT Act Risk-Based Pricing Regulations: Effective January 1, 2011
- September 14th, 2010 (11:00 AM): Innovations on Business Continuity
- September 15th, 2010 (3:00 PM): Legal Aspects of Checks / Share Drafts
- September 21st, 2010 (9:00 AM) - September 22nd, 2010: AVCU 2010 IRA Training Program
- September 21st, 2010 (3:00 PM): Changes to Overtime Exemption for Loan Officers: Department of Labor Ruling
- September 22nd, 2010 (11:00 AM): Account Administration (M/S)
- September 22nd, 2010 (3:00 PM): Your Fair Lending Exam: What the Examiners Want!
- September 23rd, 2010 (1:00 PM): Account Basics for Credit Unions
- September 24th, 2010 (11:00 AM): Writing a Policy for SAFE Mortgage Licensing Act Compliance Requirements: Effective October 1, 2010
- September 29th, 2010 (11:00 AM): Rethinking your Current Business Development Tactics
- September 29th, 2010 (3:00 PM): Managing Employee Absenteeism & Tardiness
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